Passport?

At 1:30 pm today, I picked up my passport at LBC shipping co. My passport was sent back to me from a certain agent in Manila. I'm supposed to apply for a visa in Canada but unfortunately my application and everything turned out sour and bitter, so I decided to retrieve the application. That agent from Manila, who assured me to do all the paperworks and everything, screwed up. The passport was returned but the money isn't yet. Huh!...